Privacy Policy

Last updated: June 2026

1. Who We Are

Troven Enterprises - SMC Ltd ("Troven", "we", "us") is a company registered in Uganda (URSB). We operate the website trovenenterprises.com. Our contact email is [email protected].

2. Information We Collect

We collect information you provide directly, including your name, organisation, email address, phone number, and the content of any enquiry you submit via our contact form or by email. We do not collect payment card information directly — all payments are handled via bank transfer or mobile money.

3. How We Use Your Information

We use the information you provide to respond to your enquiry, process your order, issue invoices and documentation, and communicate about your account. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

We retain your information for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship plus 7 years for accounting and legal compliance purposes.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at [email protected].

6. Contact

For any privacy-related questions, contact us at [email protected] or +256 756 486 177.